If in the first three days of the arrival of the package you notice:
-That the delivered product is damaged,
-We mistakenly sent the wrong model,
Please inform us immediately.
For funds that are paid through payment cards, WOOL ART is obliged to refund only through the Bank, or via credit card associations.. VISA, MASTER CARD ... and that the reversal or partial reversal of the original transaction, the bank will refund the funds to the account of the buyer.
In any case, it is in our interest that the problem or claims be solved. Packages that you might return can be sent to the following address:
"WOOL ART" SZTR